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13.8 volts is definitely within the normal/safe input voltage range. It sounds like the fixture itself may be the issue unfortunately; considering...
An LED light source flickering could be a loose wire connection, or there could be issues with the LED light source itself. Be sure to double...
Hey Mike, Great job on the troubleshooting - I'd agree with you that it sounds like the older wire may be the issue. Just curious, did you...
Hey Dwight, Sorry for the delay - these posts are more visible in the 'Ask' area of the forums where most users are active. I'd be happy to help...
You can absolutely do that - the homerun from the transformer doesn't need to be a max of 25ft (apologies if I made it sound that way). The...
Hey Brian, With our low-voltage transformers, we recommend to "Install power unit at least 5 feet (1.5m) from pool or spa and at least 10 feet...
Our direct burial junction connectors can be just as handy as the pro junction hub. They help accomplish the same goal and use the same gas tight,...
Hey Tom, If I'm reading everything correctly, it sounds like you have (15) lights total wired to the second hub? [4] Pagoda [4] All-Star + [2]...
From what you posted, its difficult to tell. Is the transformer 12V AC w/ a magnetic core? If it is an older unit, this could be worth...
Sorry for the delayed response - these profile posts are not easily visible. Typically you want to post questions like this in the 'Ask' category....
Hey Joseph, If you are talking about adding a hub to expand from an existing hub, we never recommend doing this as hub-to-hub wiring can lead to...
Hey Mike, I’d be happy to help with some general suggestions! I made some small edits to the photo you included just to help illustrate some...
Apologies, I forgot in your other post that you had mentioned COSTCO fixtures! This is our 150W Costco transformer. This unit is also really...
The window placement definitely makes trying to keep the light symmetrically balanced a bit tricky. Using the same up lighting approach, IMO I'd...
Hey there KLP, Hubs are ideal for areas where there is a cluster of fixtures within a 25ft range of a central spot (25ft is the hub ready lead...
We always recommend running a line directly from your transformer to a hub. It sounds like you have a 100W Slimline transformer with (3) COM and...
Hey there, Without really inspecting the system and bulb itself, its difficult for us to say why a bulb housing may have cracked - it could be a...
Hey there, We can definitely help with general recommendations for placement and fixture type. Are you looking to illuminate the home and the...
Hey Rahul, You can in theory do this with our low-voltage LED systems given the wide input voltage operating ranges, but it is not something we...
Happy to help! We also have experts live 7 days a week who can also help with general installation or technical questions, placing orders, and...
