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Green light on brand new 150W transformer stays on?

Discussion in 'Ask the Landscape Lighting Experts' started by SpinCharm, Apr 24, 2025 at 11:01 PM.

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  1. SpinCharm

    SpinCharm New Member

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    Is this normal? https://imgur.com/gallery/mEPrRSZ

    The green light above the power switch stays on regardless of switch position. It turns off if I unplug the box.

    This happens without any 12V wires attached to it.
    Brand new out of the box. It’s a Costco unit.

    Is it possible that the receptacle is plugged into was wired incorrectly, eg no ground wire, white or black reversed or something? Other devices on this circuit work fine.

    The switch has a positive click feel when flicked to the On position but a mushy feel when switched to the Off position. Which may be normal, I don’t know.

    i definitely do not want to have to ship this large heavy transformer back to Costco or Volt as it would cost hundreds (I’m in Canada but I bought it from Costco USA). If it’s just a faulty switch I’m more than happy to just replace it if I’m sent a new one.