LANDSCAPE LIGHTING WORLD® FORUMS

Customer Service Kudos

Discussion in 'Share' started by Bob P, Jul 7, 2017.

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  1. Bob P

    Bob P New Member

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    Just wanted to say how impressed I am with the customer service at VOLT. I had a couple of issues with my order but they were resolved quickly, competently and 100% to my satisfaction. I worked with Zach and Steven - both were terrific.

    When other companies can't even spell customer service, VOLT is defining it and setting the bar very high. Thank you for high-quality lighting products and outstanding customer service!
     
  2. Sparrott4

    Sparrott4 Member

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    Thanks for your kind comments.

    I joined VOLT three years ago and was immediately impressed by our Customer Support Team - their knowledge about all aspect of landscape lighting and their unfailing dedication to helping the customer.

    Thanks again!
     
  3. Joe Garrick

    Joe Garrick New Member

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    I'll second that comment. I had a glass globe break when I was installing it on a new path light. One phone call and about two minutes of my time had a replacement on the way. I wish every problem was that easy to solve.