My lights started flickering/surging and then they all went out. I went back to the transformer and it was making a loud humming noise and was to hot to touch. Any ideas what is going on?
Hey Chris, From what you've described, it does sound like your transformer may need to be inspected. If you haven't already, at your earliest convenience, please give our experts a call so we can provide direct assistance! Typically we'll want to verify some troubleshooting steps and some account information before we set up any warranty claims for replacements. The number you can reach one of our live reps at is (813) 978-3700 - we're available 7 days a week!